Sincerely Paul (London)

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Hotel Info

Wesley House, Bull Hill, Leatherhead, Surrey, KT22 7AH, England
Tel: 01144 (0) 1372 860 730   Fax: 01144 (0) 1372 860 701
E-mail:   Website:

Joanna’s Comments

Paul Pugh, owner of Sincerely Paul, was a concierge in London for 20 years. He worked in some of the top hotels, including the Savoy, the Dorchester and the Berkeley. This experience of personal and discreet service to all types of guests, as well as an extraordinary network and database of contacts, enabled Paul to set up his own concierge and touring business in 2006. He employs excellent drivers and Blue Badge guides who can take your clients on a Royal day out in London, a magical Harry Potter tour or an exploration of secret and hidden alleyways of London! His “little black book” of contacts opens a variety of exclusive doors to royal palaces, private art collections and private gardens. Sincerely Paul’s multigenerational family programs include an array of exciting experiences, from thrilling RIB Rides to special horse riding lessons in Hyde Park. Soccer matches, sold-out theater performances and the best seats at Wimbledon and other big-ticket events are his specialty. The airport meet-and-greet service, which includes meeting your clients at the door of the plane, ensures they have a smooth arrival and departure experience. Vehicles include Mercedes sedans, vans and minibuses, which are available for airport, cruise port, station transfers and touring. Paul’s remarkable knowledge of London makes him your best contact in this most popular of cities. Whether it is help with sightseeing without waiting in line, or special private entry to unique attractions, Paul can help set up memorable experiences. He is a hands-on owner and has a great team in the office, which runs on a 24-hour basis.

Sincerely Paul is a member of Virtuoso, Signature, Ensemble and Travel Leaders.

General Information & Rates


2017 rates
Heathrow/City £140 £195 £195
Gatwick £200 £220 £220
Stansted/Luton £225 £265 £265
Airport to Airport
Heathrow to Gatwick £225 £260 £260
Heathrow to Stansted £255 £310 £310
Seaport/Central London
Southampton/Dover £365 £395 £395
Train Station/Central London
St Pancras (Eurostar) £120 £150 £150
Hourly Rates (minimum 2 hours)
Hourly (in London)  £73 £90 £90
Hourly (outside London) £90 £110 £110

The above 2017 rates are inclusive of VAT, parking and NO charge for waiting time. Sincerely Paul’s drivers are familiar with the popular areas in Britain, but are not qualified as guides. If a Blue Badge guide is required for special sightseeing, an extra charge will apply. (See below for London.) All vehicles are air-conditioned and are equipped with Wi-Fi. All charges are calculated to and from central London. Please request additional information for other options. The above rates are commissionable at 10% and are subject to availability and change without notice. Cancellation Policy: A 24-hour cancellation notice is required to avoid full charges. A supplement will be charged for Easter, Christmas and the New Year holidays.

Ask Sincerely Paul for assistance in gaining entrance into the following:
Sporting Events: Soccer Matches, Wimbledon Debenture Tickets, Royal Ascot
Chelsea Flower Show
Theater tickets – producer’s seating
Family and multigenerational experiences
Behind-the-scenes tours
Art and historical tours
Culinary experiences/restaurant reservations
Shore excursions
(Tickets are charged for at time of booking.)

Paul Pugh

Stacey Choules
Verena Preisinger
Tim Hill
Sandrine Bodin
Kirsty Rees

Special Promotions


Royalty and Splendor Tour

£1,180 including champagne in a private room  OR  £950 for the guided tour only.

This tour focuses on the House of Lords and is suitable for a small group that is interested in the monarchy side of Parliament.  For up to 6 people.  Time is approximately 90 minutes.

House of Parliament Privately Guided Tour
£1,050 for a 90-minute tour.  Price is based on 6 people. 

Today, you’ll be taken on a privately guided tour of the Houses of Parliament with your specialist guide. Originally built in the 11th century, the current structure is in the lavishly decorated Neo-Gothic style and since the 16th century has been the seat of the two Houses, the Lords and the Commons.  View the Queen’s Robing Chamber, where the Monarch gets changed for the State Opening of Parliament, the Royal Gallery where Prime Ministers and Presidents have stood addressing Parliament, the Princes Chamber and antechamber to the House of Lords, the Lords Chamber and throne. In the House of Commons, stand at the dispatch box where Prime Ministers from Winston Churchill to Margaret Thatcher have stood. Also see the Great Hall which has remained unchanged from the original Palace of Westminster where Kings resided and where the mother of all Parliaments was founded.

The above tours include a blue-badge guide, entrance fees, the VAT and all is subject to availability and change.

£620 for a 4-hour tour.  Price is based on 4 people

Hidden away behind the busy streets and main thoroughfares of the old city of London a secret city of narrow alleyways, timber-framed buildings and hidden courtyards exists. You will enjoy a London walk that will enable you to leave behind the hustle and bustle of the 21st century and step into this bygone world to visit places that have changed little in over a hundred years.
The exact origins of Lincoln’s Inn, and indeed of the other three Inns of Court, are not fully known. The extant records of Lincoln’s Inn open in 1422, the earliest of any of the Inns of Court; but a society of lawyers by that name was then already in existence. It is likely that it evolved during the late part of the fourteenth century. In contrast to many of the colleges of Oxford or Cambridge, which it resembles, there was no conscious founding or dated charter.  Lincoln’s Inn is frequently used as a location for film and television productions as well as still photography. Its varied architecture makes it especially attractive for period drama and for productions with a legal theme.
Visit Temple Church,  Situated in the Inner Temple, Temple Church is the epicentre of Templar/Priory activities in the UK. This is where Langdon and Neveu begin their search in London for the Holy Grail in the Da Vinci Code.

The above tour includes a blue-badge guide, the VAT, entrance fees and all is subject to availability and change.

2017 London Through the Eyes of a Londoner

from £640.00 / 4 people

Their destination specialists and London Blue Badge guides
immerse you on a tour of London with no pre-arranged transport.

Travel with Londoners without the challenges of working out an unfamiliar transport system; this is taken care of by the guide. See some of the highlights using the famous red buses or the underground railway, “the tube”. No trip to London is complete without experiencing a traditional black London taxi whose cabbies are a unique breed! You may choose to take a cruise down the River Thames following the route of those committed to be incarcerated at the Tower of London.

During the tour it is possible to see Trafalgar Square, Big Ben, the Houses of Parliament, Westminster Abbey*, Buckingham Palace and the Changing of the Guard, St Paul’s Cathedral, Tower Bridge, and the Tower of London*.

This promotion includes 7 hours with a qualified Blue Badge Guide, the cost of the bus, the tube and black London taxi, entrance to Westminster Abbey, entrance to the Tower of London and travel cards. This itinerary is not inflexible and can be changed to see different attractions. Please reach out to Sincerely Paul to ensure the best option for your clients. This promotion is subject to availability and change.

*Entrance fees to Westminster Abbey and the Tower of London included.


Airside/Curbside VIP Meet-and-Greet
Arrival: Host meets clients as they exit the plane. They are escorted through passport control into baggage claim, where a porter assists with luggage. Upon exiting customs, the host and chauffeur escort the clients to the vehicle for the transfer.
Departure: Host meets clients at the chauffeur-driven car and escorts them to checkin. A porter will assist with luggage. After checkin the host will accompany clients through security to the airline lounge. At a predetermined time, usually 30 – 40 minutes prior to departure, the host returns to escort the clients to the boarding gate.

Rates at Heathrow:
Host (& porter if required): £265
Including transfer by Mercedes E-class sedan to or from central London at the special reduced rate: £315 (only £50 extra to include transfer)
Including transfer by Mercedes S-class sedan or minivan at the special reduced rate of £370 (only £105 to include transfer)
Sincerely Paul offers meet-and-greet services at other airports. Please enquire for other airports.

Inter-terminal airside:  Host will meet your clients as they exit the plane. Host will escort clients to the gate of their departing flight using internal airport transportation. A private car can be requested for an additional fee. (Host is available from one-hour prior- and two hours post-arrival before overages start.)
Rate at Heathrow: Host (& porter if required): £265

The above 2016 rates are inclusive of VAT and parking; there is NO charge for waiting time. (Host is available one hour pre- and two hours post-arrival; before overages start.) A 48-hour cancellation policy applies for all airport meet-and-greet services.  These rates are subject to availability and change.

Walking guide (Blue Badge)
with Public Transportation
£380 £510
Driver-guide (Blue Badge)
Car up to 4 people
£520 £735
Driver and separate guide (Blue Badge)
Van up to 6 people
£645 £1,110
Please ask the Sincerely Paul team for prices on touring outside London.  These 2017 rates and subject to availability and change.


The E-Class and S-Class Mercedes or similar sedan can accommodate 3 people and 2 or 3 medium-sized suitcases and carry-on luggage.
The Mercedes Luxury Minivan or similar can accommodate 6 people and 8 – 10 medium-sized suitcases and carry-on luggage.
The 11-Seat Luxury Minicoach can accommodate 16 medium-sized suitcases and carry-on luggage.
The 16-Seat VIP Luxury Minicoach can accommodate 16 medium-sized suitcases and carry-on luggage.
The 22-Seat VIP Luxury Minicoach can accommodate 22 medium-sized suitcases and carry-on luggage.
The 28-Seat Luxury Minicoach can accommodate 40 medium-sized suitcases and carry-on luggage.
Coach rates are available upon request.